Effective Date: May 9, 2026

Direct Total Telecom (“Direct Total Telecom,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, communicate with us, or use our services.

Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Service address
• Business information
• IP address and browser/device information
• Information submitted through contact forms, quote requests, SMS opt-ins, or support inquiries

How We Use Information

We may use collected information to:

• Provide telecommunications and related services
• Respond to inquiries and support requests
• Send operational notifications and service updates
• Provide appointment confirmations and follow-ups
• Send SMS communications when consent has been provided
• Improve website functionality and customer experience
• Maintain security, compliance, and fraud prevention

SMS Communications

By providing your mobile phone number through our website, forms, advertisements, or other communication channels, you consent to receive SMS messages from Direct Total Telecom related to:

• Customer support
• Appointment reminders
• Service notifications
• Operational updates
• Sales and account-related communications

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out of SMS communications at any time. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell personal information. We may share information with trusted service providers, telecommunications partners, CRM systems, messaging providers, or legal authorities when necessary to operate our business, provide requested services, comply with legal obligations, or protect our rights.

Data Security

We implement commercially reasonable security measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and related technologies to improve user experience, monitor website performance, and analyze traffic patterns.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Contact Information

Direct Total Telecom
Website: https://directtotaltelecom.com